Garuda Indonesia wins the top Award for the World’s Best Cabin Crew, with Singapore Airlines ranked second, ahead of ANA All Nippon Airways in third place.
The Best Airline Cabin Crew awards recognise the highest all-round performance of cabin staff, for hard service (e.g. techniques, efficiency, attention etc), and soft service characteristics (e.g. staff enthusiasm, attitude, friendliness and hospitality).
The World’s Best Airline Cabin Crew 2023
President & CEO of Garuda Indonesia Irfan Setiaputra expressed his gratitude: “Garuda Indonesia is thrilled to receive the title of World’s Best Cabin Crew for the sixth time at the 2023 World Airline Awards. This global recognition reflects on how Garuda Indonesia, as national flag carrier, manages its services thoroughly, including assuring the hospitality of Indonesia and sincerity well delivered from our cabin crew to the passengers. This award also reaffirms the company’s performance that shows positive recovery after the pandemic, which hopefully could have a multiplier effect for all aspects, specifically towards the tourism industry in Indonesia, by providing exquisite flight services for everyone. We also would like to thank the passengers for trusting Garuda Indonesia services to smooth their journey. This achievement is indeed our motivation to develop more initiatives and keep our commitment to enhancing the passengers’ satisfaction needs.”
1. Garuda Indonesia
2. Singapore Airlines
3. ANA All Nippon Airways
4. EVA Air
5. Hainan Airlines
6. Qatar Airways
7. Cathay Pacific Airways
8. Thai Airways
9. Emirates
10. Japan Airlines
11. Asiana Airlines
12. Fiji Airways
13. Qantas Airways
14. Oman Air
15. Malaysia Airlines
16. Korean Air
17. Austrian Airlines
18. China Southern Airlines
19. Vistara
20. British Airways
Best Cabin Crew in Africa 2023
South African Airways
Best Cabin Crew in China 2023
Hainan Airlines
Best Cabin Crew in Europe 2023
Austrian Airlines
Best Cabin Crew in India & South Asia 2023
Vistara
Best Cabin Crew in Indonesia 2023
Garuda Indonesia
Best Cabin Crew in Japan 2023
ANA All Nippon Airways
Best Cabin Crew in Northern Europe 2023
Finnair
Best Cabin Crew in Southern Europe 2023
Iberia
