VietJet Air

VietJet Air is an international low-cost airline operating and headquartered in Hanoi, Vietnam. The airline operates a route network covering destinations nationwide and more than 30 regional destinations including Indonesia.

Contact VietJet Air

VietJet Air offers scheduled flights between Jakarta and Hanoi / Ho Chin Minh City.

VietJet Air Jakarta Contact Information
Jakarta Office (GSA)

AVS Indonesia
Allianz Tower
27th Floor Unit C
Jl. HR Rasuna Said Superblock 2
Jakarta 12980
Indonesia

Tel: +62 21 2907 9785
Fax: +62 21 2907 9810

Email: [email protected]

Airport Name: Soekarno–Hatta International Airport (Jakarta)

Queries handled by VietJet Air Jakarta GSA Office include:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self-Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty-Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • VietJet Air Codeshare
  • VietJet Air Duty-Free
  • Promotional Fares
  • Animals and Pets
  • VietJet Air Lounges
  • Vietjet Holidays
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • VietJet Air Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty-Free
  • Receipts and Refunds
  • Travel Insurance
  • VietJet Eco
  • VietJet Deluxe
  • VietJet SkyBoss

If you’re unable to find the answer from a local agent, please contact VietJet Air 24-hour Booking and Customer Services in Hanoi as below:

HEAD OFFICE (HQ) CONTACT EMAIL
VietJet Air
302/3 Kim Ma Street
Ngoc Khanh Ward
Ba Dinh District
Hanoi, Vietnam
+84 1900 1886 [email protected]
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